Job Description
The Operations (Ops) Team Lead role assists in overseeing day-to-day operations, providing guidance and management where needed to the Drivers. The Ops Lead reports to the Country Manager.
Primary Responsibilities
- Manage team of Data Collection Driving Operations field resources
- Drives day-to-day operations following standard operating procedures
- Assist in identifying knowledge gaps, coaching, mentoring and the professional development field surveyors
- Conduct periodic reviews with teams and Program Managers
- Facilitate teams meetings to disseminate relevant information to the Team
- Collaborate with other Team members to manage the collective workload and coordinate various logistics including coverage for Team members as needed
- Provide Subject Matter Expert (SME) advice on regional issues and concerns
- Assist with strengthening relationships with: Internal/ External Customers and vendor/par...