Operations Program Associate

Glovo

📍 Barcelona, Catalonia, Spain

Full-time Business Operations Specialists Posted March 01, 2026

Job Description

Job Description

YOUR WORK-LIFE OPPORTUNITY:

Join our Rider Experience team and take ownership of some of the most critical levers in Glovo’s courier ecosystem. This is a high-impact, highly strategic role where you will shape how riders experience Glovo through Loyalty, Rider Value Proposition, and RSAT initiatives across multiple markets.

You will operate in a fast-paced, high-intensity environment with strong exposure to senior stakeholders and local teams across our markets. This role is ideal for someone who combines strategic thinking, analytical rigor, and hands-on execution, and who is comfortable driving change by influencing others and pushing initiatives forward.


BE A PART OF A TEAM WHERE YOU WILL:

  • Own and evolve the Rider strategy, ensuring it drives measurable improvements in rider retention, engagement, and satisfaction.

  • Define and strengthen the Rider Value Proposi...