Operations Role

Sun Wu

📍 Binondo, Metro Manila, Philippines

Full-time Other-General Posted March 04, 2026

Job Description

Operations Role

Core focus: user retention, activation, conversion and efficiency improvement. It centers on retaining and engaging users acquired via promotion to sustain product/business operations, and is oriented towards back-end user lifecycle management.

  • Key responsibilities: Conduct user maintenance, content operations, event planning and execution, data review and analysis, and collaborate on product function optimization; track KPIs including retention rate, user activity, repurchase rate and transaction volume.

  • Common specializations: User Operations, Content Operations, E-commerce Operations, Community Operations, Product Operations, etc.

Job Type: Full-time

Work Location: In person