Operations Support Analyst

RCBC

📍 Makati, Metro Manila, Philippines

Full-time Management & Operations Posted March 03, 2026

Job Description

Job Summary

  • Responsible for the efficient, effective and accurate reconciliation and monitoring of all booked investments in the Finacle Wealth Management System.
  • Ensures immediate closure of recon issues/items in order to fulfill the timely delivery of Statement of Accounts to Wealth clients.

How will you contribute?

  • Performs, prepares, & back-up checker functions of all Middle Office processes.
  • Directly liaise with various WM product providers to facilitate daily reconciliation of done transactions.
  • Calls the attention of the WM frontline for any incomplete, missing and incorrect transactions lodged in the Finacle Wealth Management System (FWMS).
  • Attains client satisfaction by ensuring that statement of accounts, certification and bank confirmations are accurate & correct, regularly generated, no printing delays, and delivered to the client or authorized recipient no later than the required ...