Job Description
2 days ago Be among the first 25 applicants
Contributes to the overall success of the Emerging Technology & Platform Engineering department in GFRT, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Accountabilities
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Perform 24/6 batch monitoring and alerting.
- SLA monitoring and alerting.
- Perform incident gathering and resolution. And escalate them to the proper level 2 support team when needed.
- Document and maintain operational procedures and processes.
- Create/maintain operational dashboard, and or metrics.
- Understand how the Bank’s risk appetite ...