Company Description
Job Description
We are seeking a dedicated and customer-focused Operator to join our team at Swissotel Corniche Park Towers Doha, Qatar. As an Operator, you will be the first point of contact for our guests, ensuring their needs are met with professionalism and warmth. This role is crucial in maintaining our reputation for exceptional service and creating memorable experiences for our visitors.
Answer incoming calls and greet guests with a friendly and professional demeanorProvide information about hotel amenities, local attractions, and servicesHandle guest inquiries, requests, and complaints efficiently and effectivelyCoordinate with various departments to ensure seamless service deliveryManage reservations, bookings, and guest information using our hotel management softwareAssist with check-in and check-out procedures as neededMaintain accurate records of all communications and tran...