Order Fulfilment/ B2B Customer Support
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Adecco
📍 marlow, england, United-Kingdom
Job Description
Job Title
Order fulfilment/ B2B Customer Support
Department
B2B Customer Services, UK Operations
Reporting To
Customer Services Team Leader / Team Manager
Location
Marlow (Office-based) – Hybrid after 3 months.
Hours
Monday - Friday - 9am-5pm
Role Overview
As a Order fulfilment/ B2B Customer Support, you will be responsible for managing customer accounts, processing complex orders, and working cross-functionally to ensure seamless operations and timely issue resolution. This role is ideal for someone who is passionate about delivering exceptional customer service, thrives on problem-solving, and is committed to driving service excellence.
Key Responsibilities
- Serve as a primary point of contact for customer queries and support requests
- Keep customers informed throughout the order lifecycle, ensuring a high level of satisfaction and trust
- ...