Outbound Sales Operations Manager

About the Role: We are seeking an experienced Sales Operations Manager to oversee and optimize all sales activities across multiple campaigns and accounts within the organization. This is a shared resource role responsible for driving performance, standardizing sales operations, and ensuring consistent execution across all sales campaigns. The Sales Operations Manager serves as the central authority for sales performance, directly supervising sales supervisors and team leads, and holding full accountability for productivity, conversion, revenue attainment, CRM discipline, and operational excellence across the center.

Key Responsibilities

Sales Performance & Revenue Management

Own and oversee performance of all outbound sales campaigns across the center

Set, monitor, and enforce sales KPIs, quotas, and productivity benchmarks...