Outcome Customer Engineer, Intervention

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Zürich, Switzerland .

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in a technical domain (e.g., Infrastructure, GKE, Data Engineering, or Cloud AI).
• Experience with Infrastructure as Code (Terraform) and CI/CD pipelines.
• Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.

Preferred qualifications:

• Experience in one or more of the following: AI Infrastructure, GKE or Data Engineering.
• Experience working with product and capacity teams to resolve technical and capacity blockers.
• Experience with SRE principles or Incident Response protocols.
• Expe...