Job Description
Job Purpose
To oversee the dailyoperations of an assigned outlet, ensuring service quality, guest satisfaction,and financial performance in line with brand and divisional standards.
The Outlet Managermay either lead a smaller outlet with full operational accountability,including team leadership, cost control, and service delivery, or serve assupport to the Outlet Senior Manager in achieving operational and commercialobjectives. In both assignments, the role upholds the resort’s culture, servicestandards, and commitment to delivering exceptional guest experiences througheffective people and performance management.
Key Responsibilities
Operational Leadership & Excellence