Job Description
We are currently hiring Bilingual Patient Coordinators who are passionate about delivering exceptional customer service and creating outstanding experiences for our international patients.We are looking for organized, proactive, and service-oriented professionals with experience in customer service, sales, or call center environments.
The ideal candidate enjoys building relationships, solving problems, and providing continuous support throughout the patient journey.Key Responsibilities:Coordinate and follow up with prospective and active patients.Conduct follow-up calls and provide excellent customer service.Confirm appointments and coordinate schedules with clinics.Respond to patient inquiries via phone, email, text messages, and other communication channels.Manage social media inquiries and digital communication platforms.Resolve issues and provide support throughout the patient's treatment process.Maintain accurate records and update information within CRM systems and interna...