Job Description
Our FYidoctors Tecumseh clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy.
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
This position is full‑time, working 30‑40 hours per week. The clinic is open Monday to Saturday.
What You’ll Do
- Greet and welcome patients to the clinic, manage patient check‑in and check‑out, and engage with patients in person, by phone, and via email
- Perform pre‑testing to support comprehensive eye care
- Coordinate appointments, prepare prescription printouts, and manage billing and payments
- Manage eyewear pick‑ups and perform minor repairs and adjustments on eyewear
- Deliver exceptional customer service ensuring a positive patie...