Patient Support Manager

Medecins Sans Frontieres

📍 Geneva, Geneva, Switzerland

Full-time CAR Posted February 26, 2026

Job Description

Responsibilities

:

  • Define, coordinate, and monitor all emotional, educational, and social patient support activities within a chronic diseases project, like an HIV or tuberculosis project, in line with MSF principles and standards.
  • Assess patient support needs and develop strategies based on changing medical contexts.
  • Develop patient support tools, including counselling and education protocols, health promotion materials, and other resources.
  • Implement patient support activities such as health talks, education and counselling sessions, defaulter tracing, support group strengthening, and community awareness activities.
  • Monitor and evaluate patient support activities by defining indicators, collecting and analysing data, and ensuring effective follow-up.
  • Ensure good communication and collaboration with other project components and external partners involved in patient support.
  • Manage patient support s...