Job Description
**Position Overview**:
The role of Payment Operations Lead is to ensure that we provide our customers with a broad portfolio of solutions across all our markets, focusing on operational optimization of our solutions and management of existing providers. You will work in close conjunction with the Risk Team whose remit is to ensure we create a safe and compliant environment for our customers through various measures such as combatting money laundering, preventing credit card fraud, affiliate and bonus abuse and aligning with regulatory requirements
**Key Responsibilities**:
- Work hand-in-hand with your team members in acting as a main point of contact for any customer queries that need the payments operation's team attention
- Ensure everything that we do is clearly communicated with your peers including other departments such as customer service, risk operations and finance.
- Lead and be part of projects aiming to improve customer journey and internal efficiency, formi...
The role of Payment Operations Lead is to ensure that we provide our customers with a broad portfolio of solutions across all our markets, focusing on operational optimization of our solutions and management of existing providers. You will work in close conjunction with the Risk Team whose remit is to ensure we create a safe and compliant environment for our customers through various measures such as combatting money laundering, preventing credit card fraud, affiliate and bonus abuse and aligning with regulatory requirements
**Key Responsibilities**:
- Work hand-in-hand with your team members in acting as a main point of contact for any customer queries that need the payments operation's team attention
- Ensure everything that we do is clearly communicated with your peers including other departments such as customer service, risk operations and finance.
- Lead and be part of projects aiming to improve customer journey and internal efficiency, formi...