Payments - Cash Equities Sr Associate
JPMorgan Chase & Co.
📍 Buenos Aires, Buenos Aires, Argentina
Job Description
As a Trade Lifecycle Analyst, you will join Cash Equities team as a Prematching role. You will be responsible for fail management activities for Equities Product, as well as operational procedures and controls for an assigned bunch of clients. In this role, you will serve as the primary point of service contact for each client unmatched or failing trade. As a client service role, daily activities will include, but are not limited, to manage communication, maintain client expectations and resolve issues. You will also participate in joint calls with Clients and Senior Manager to strengthen relationships, address issues and improve daily process.
Position responsibilities:
Core functional responsibilities and expectations include, but are not limited to, the following:
Partner with a Client Service Middle Office team to understand client issues, be responsible for providing timely follow-up to clients, and be accountable for client satisfaction thro...