People Hub Optimization Lead (9-Month FTC)

M&S

📍 salford, england, United-Kingdom

Full-time Management & Operations Posted June 20, 2026

Job Description

Job Description

Please note this role is a 9 month fixed term contract.

What you'll do

Your key accountabilities will include:

  • Build and maintain an end-to-end People Hub Service Catalogue, providing clarity on self-service, ownership, and service delivery
  • Lead process mapping, analysis, and redesign across the People function, identifying inefficiencies and opportunities to simplify and standardise
  • Own and deliver a prioritised continuous improvement roadmap, tracking benefits and driving measurable outcomes
  • Establish and embed governance and standards, including documentation, controls, process libraries, and compliance requirements
  • Develop capability across the People Hub by coaching teams in continuous improvement tools, methodologies, and ways of working

Who you are

Your skills and experience will include:

  • Strong background in Continuous Improvement within an HR...