Personal Banking & CRM Manager

HSBC

📍 Guangzhou, China, China

Full-time other-general Posted March 01, 2026

Job Description

Personal Banking & CRM Manager



Brand: HSBC



Area of Interest: Branch and Retail Banking



Location:

Guangzhou, GD, CN, 510620



Work style: Office Worker



Date: 9 Feb 2026



Open positions:1



Global Career Band:5IC



Why join us?



The PB&CRM team is the acquisition and customer engagement engine for the bank. We play a pivotal role in spearheading digital proposition to grow the mass retail segment, designing cutting-edge customer solutions to enable seamless onboarding and effective account management, maximizing customer engagement leveraging on Messaging,Customer Lifecycle Management (CLCM) and CRM capabilities.



In Messaging and CRM, we champion the development of strategic messaging capabilities, channel management and expansion, CRM E2E process optimisation, industralise for increased productivity...