Personal Lines CSR

FSB GROUP LTD.

📍 west northumberland county (millbrook), on, Canada

Full-time Other-General Posted June 27, 2026

Job Description

We’re a growing, relationship-driven insurance brokerage looking for a

RIBO-licensed Personal Lines professional

who takes pride in delivering exceptional client service and building long-term trust.

What You’ll Be Doing Provide exceptional day‑to‑day customer service to clients. Handle renewals, remarkets, and policy changes with a focus on retention Provide coverage advice tailored to client needs Identify cross-sell and upsell opportunities Maintain strong relationships with insurers and underwriters Support producers and collaborate across the team Ensure timely follow-ups on client requests, endorsements, and submissions What You Bring Active

RIBO license

(in good standing) 2+ years of personal lines experience (brokerage preferred) Strong knowledge of home and auto policies Ability to manage multiple priorities in a fast-paced environment A client-first mindset with strong communication skills Experience with BMS system PowerBroker an ...