The Role
:
Manage a team and resources to deliver effective, high quality services to our clients.Respond to customer queries and complaints, ensuring a consistently customer-focused approach.Provide operational and technical support to minimise risk and proactively manage incidents.Plan, organise and coordinate work schedules efficiently.Work closely with Supervisors, Contracts Managers and external stakeholders.Support team members with day-to-day challenges and problem resolution.Ensure all team members are appropriately trained and compliant, enabling work to be carried out safely and competently. We’d love to hear from you if you can demonstrate…
Strong problem solving skills with the ability to prioritise workload effectively and communicate clearly.
The ability to work independently, follow established procedures and contribute as part of a team.<...