Prescription Support Specialist: Empathy & Solutions

Helpware Inc.

📍 región centro, jalisco, Mexico

Full-time Servicio de atención al cliente Posted June 03, 2026

Job Description

Helpware Inc. is seeking a Customer Service Representative in Mexico to guide patients through the prescription process from start to finish. You will support clients via phone, text, and email, ensuring clarity and providing empathetic assistance.

The ideal candidate has 1+ year of customer support experience, is tech-savvy, and remains calm under pressure. The role offers a monthly salary of $18,000 MXN, law benefits, food vouchers, and major medical insurance after a few months.

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