Job Description
Job Overview
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Key Responsibilities
- Perform continuous audits to ensure standard, consistent and quality master data in catering systems is valid and correct.
- Interface with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, Pricing, Billing, and Menu Specification analysts for assigned accounts.
- Collect and interpret menu specifications for assigned accounts, and research and resolve any discrepancies.
- Work with JIRA issue reporting and coverage of on‑call (off‑hours, weekends approximately 7 weeks).
- Partner with assigned airline Account Executives, Gate Gourmet units, the Pricing and Data Management and Collections/Credit Department to identify common problems and limit their frequency and volume.
- Work closely with supervisor, Prici...