Principal Program Manager – SDR & ISR
Sprinklr
📍 Bangalore, Karnataka, India
Job Description
Description
Role summary
We are hiring a Principal Program Manager to run global programs for our SDR (Sales Development) and ISR (Inside Sales Rep) teams. This role drives outcomes across productivity, pipeline quality, hygiene, win rate, NAAR, retention, and expansion by building a strong operating rhythm, using data to spot issues early, and ensuring teams execute consistently.
You may not have direct reporting lines, but you will lead through influence and partner closely with Sales Leadership,RevOps, Enablement, Marketing, Customer Success/Renewals, Finance, and Systems teams.
Key outcomes you will drive
Productivity: activity effectiveness, meetings created, pipeline generated, ramp speed
Hygiene: CRM/data discipline, stage accuracy, cleanhandoffsand follow-ups
Quality: better qualification, better account/persona targeting, higher quality pipeline