Principal Technology Consultant - CRM and Industry Workflows

ServiceNow

📍 Amsterdam, North Holland, Netherlands

full-time Computer Occupations Posted March 01, 2026

Job Description

Job Description

The Team

The Expert Services team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.

The Role

The Principal Technical Consultant, CRM and Customer Workflows is a technical expert as of a customer engagement team – consulting with customers and configuring the ServiceNow Customer Workflow products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes.

What you get to do in this role:

  • Educate others about the ServiceNow platform by creating white papers and other materials that c...