Job Description
What success looks like in this role:
Proactively gather, research, and analyze data from various sources, including Digital Experience Management tools, ServiceNow and SCCM etc., to gain insights and support decision-making processes.
Collaborate with key Experience Leads to understand and capture business requirements related to the digital employee experience.
Act as a bridge between technical and non-technical stakeholders, translating business requirements into technical specifications and vice versa.
Participate in cross-functional teams and contribute to the implementation of proactive measures and enhancements to improve the overall employee experience.
Act as a subject matter expert on digital employee experience tools, providing guidance and support to Experience Leads and other team members.
Drive collaboration with automation team, providing clear requirements and guidance for de...