Proactive Services Specialist
Schneider Electric
📍 cavite city, cavite, Philippines
Job Description
The Role: Proactive Services Specialist
We are looking for an experienced professional who can help us deliver exceptional customer experience and generate commercial value for our business.
What will you do?
The Proactive Services Specialist position is a unique and exciting opportunity for individuals who are interested in using their technical expertise and passion for customer service to enable delivery of an industry‑changing remote service offer, EcoStruxure Power Advisor.
EcoStruxure Power Advisor (EPA) is a proactive, analytics‑based service, built on Schneider Electric’s exclusive patented technology. Using this technology Digital Services collects data from our customers’ Power Monitoring software, analyzes the data, and provides expertise to help optimize the performance and reliability of our customers electrical distribution system.
By moving from reactive to proactive we increase reliability, improve decision making, and r...