Job Description
The Process Design Analyst will be collaborating with the Operational Excellence Team involves driving transformation and improvement to boost operational performance and make Manulife more accessible for business. As a Process Design Analyst, you play a crucial role in executing transformational process changes. You work closely with management teams to identify, lead, and implement process transformation initiatives that directly support the achievement of the organization's strategic goals.
Key requirements for the role:
Deep understanding of Canada Group Benefits Claims processing on Clients II and V3 tool
Interest in process improvement (Six Sigma or prior experience is a nice-to-have, but not required)
If the candidate does not have process improvement experience, we will partner with them and provide on-the-job training as we work through addressing the gaps.
Other Job Requirements: