Job Description
Role Responsibilities
Define and drive the transformation roadmap aligned with organizational KPIs and strategic goals.Lead the design and execution of scalable future-state operating models across people, process, and technology.Own the end-to-end enablement program governance and execution.Build strong relationships with senior stakeholders to influence and align transformation priorities.Communicate vision, targets, and benefits effectively to drive buy-in and adoption.Troubleshoot and support BPM consultants and Program Managers in complex solutioning scenarios.Lead AI/ML and exploratory initiatives to unlock efficiency, data quality, and automation opportunities.Oversee due diligence and process shadows for prioritized workflows and process areas.Track goal achievement and benefits realization against defined KPIs.Ensure transformation initiatives are financially sound and deli...