Process Improvement Analyst

Job Description

Business Analyst – Operational Excellence (Six Sigma)

Career Track: Individual Contributor → Process Excellence Leadership
Level: BA II / Senior BA (based on certification)
Reports to: Operations Leadership

Role Purpose

The Business Analyst (Six Sigma) is a strategic architect of efficiency, focused on operational excellence, process optimization, and data-driven improvement.
This role goes beyond traditional requirements analysis and is accountable for measurable performance, cost, and quality outcomes.

Key Accountabilities (What You Own)

Operational Excellence & DMAIC

• Lead end-to-end improvement initiatives using DMAIC
• Solve complex operational problems across teams and programs
• Ensure improvements are sustained through controls and governance

Data & Statistical Analysis

• Apply regression, hypothesis testing, control charts, and variance analysis
• Conve...