Process Operations Manager

J-K Network Services

📍 Lapu-Lapu, Central Visayas, Philippines

Full-time Management & Operations Posted February 22, 2026

Job Description

Client Profile: A leading BPO company delivering digital business services, transforming operations through technology, analytics, and automation for over 45 years.

Position: Process Operations Manager

Industry: BPO Company

Location: Cebu City

Salary: Php90,000 – Php110,000

Schedule: Flexible working hours

Work Set up: Work on site

Benefits

  • Government mandated Benefits
  • HMO
  • 13th month pay
  • Vacation Leave Credits
  • Sick Leave Credits

Job Requirements

  • Bachelor’s Degree Holder
  • Experience in a financial services environment
  • Experience working as Operations Manager in BPO setting
  • Proven track record in managing operations within a customer service or call center environment
  • Fully amenable to working on-site

Job Responsibilities

  • Lead and manage a team of customer service repres...