Process Optimization Manager

Job Description: Business Excellence Manager / Specialist

Department: Strategy & Transformation / Operations Excellence

Job Purpose

The Business Excellence professional will lead strategic initiatives to enhance

organizational efficiency, productivity, and quality. The role focuses on identifying,

analyzing, and improving core business processes to achieve operational excellence and

sustainable growth.

Key Responsibilities

Process Analysis & Mapping

1. Conduct end-to-end analysis of existing business processes across departments.

2. Identify inefficiencies, redundancies, and improvement opportunities using data-driven

insights.

3. Develop and maintain process documentation, SOPs, and workflow maps.

Process Improvement & Implementation

4. Design and implement process optimization initiatives aligned with organizational

strategy.

5. Apply Lean Six Sigma methodologies to drive measurable p...