Job Description
Drive product-led growth as a Product Manager for AI at Stripe. This role focuses on enhancing user experiences through personalized guidance and innovative AI solutions.
As part of the Growth team at Stripe, you will lead the AI specialist experience from user onboarding to expansion. You'll define the product vision and roadmap, ensuring a unified approach across channels like chat and email. Collaborate with various teams to maintain high-quality standards and achieve meaningful business outcomes through AI-driven initiatives.
Key Responsibilities:
• Define and build AI specialist user experiences
• Launch and scale inbound support across multiple channels
• Drive rapid iteration on answer quality
• Manage the triage process for user opportunities
• Maintain revenue accountability for AI efforts
Requirements:
• 5+ years in product management
• Proven experience with AI-powered products
• Strong ability to communicate effectively
• History of ownin...
As part of the Growth team at Stripe, you will lead the AI specialist experience from user onboarding to expansion. You'll define the product vision and roadmap, ensuring a unified approach across channels like chat and email. Collaborate with various teams to maintain high-quality standards and achieve meaningful business outcomes through AI-driven initiatives.
Key Responsibilities:
• Define and build AI specialist user experiences
• Launch and scale inbound support across multiple channels
• Drive rapid iteration on answer quality
• Manage the triage process for user opportunities
• Maintain revenue accountability for AI efforts
Requirements:
• 5+ years in product management
• Proven experience with AI-powered products
• Strong ability to communicate effectively
• History of ownin...