Product Support Engineer(freelance Interviewer)

Product Support Engineer(freelance Interviewer)

Location :Remote

Skills and Qualifications:

Fluent in English, both speaking and writing.

Excellent written and verbal communication skills.

Strong time management skills, results-focused, and a proactive nature.

Ability to learn quickly and to adapt easily to change.

Experience using CRM systems, Salesforce.com preferred.

B.Tech/B.E./MCA and/or IT Networking or Security Certification such as: Network+, CCNA, or Security+.

4-8 years of relevant experience in technical support/helpdesk role troubleshooting network and/or network security problems.

Strong understanding of TCP/IP networking, applying OSI model troubleshooting methodology, Windows and Macintosh operating systems, and VPN technologies and their corresponding protocols.

Familiar...