Product Support Leader: Elevate Customer Experience

IBC Technologies Canada

📍 Burnaby, Metro Vancouver Regional District, Canada

Full-time Other-General Posted March 02, 2026

Job Description

A leading technology firm in Burnaby is seeking a Product Support Manager to lead its technical support team. The role requires a minimum of 10 years of technical service experience and effective communication skills. Key responsibilities include improving customer satisfaction and driving operational strategies for service levels. Candidates must possess a technical plumbing certificate and have supervisory experience. This position offers a dynamic work environment and opportunities for professional growth.
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