Product Support Specialist - EMEA

ASHBY

📍 madrid, comunidad de madrid, Spain

Full-time Gestión y operaciones Posted June 07, 2026

Job Description

Hello! I’m Laura, Support Manager at Ashby. I'm excited to share that we're hiring Product Support Specialists in Europe.

Please note: we’re currently hiring Product Support Specialists to work one weekend day in exchange for a weekday off. This role will follow either a Tuesday–Saturday or Sunday–Thursday schedule, with occasional adjustments for holidays or business needs. You can share your preferred working hours in your application.

Over the past few years, we’ve built a team of Ashby experts who delight customers through keen attention to detail, deep product knowledge, and fast, thoughtful support. By joining the team, you’ll contribute to delivering that same world-class experience.

In this role, you’ll work closely with customers every day. Ashby is a broad and complex product, so you can expect to handle everything from troubleshooting sophisticated integrations to guiding customers through detailed workflows and best practices.

You’ll al...