Product Tech Support Analyst II - Hybrid, Cebu-based

FIS Global Solutions Philippines is seeking a Service Desk Analyst to provide technical support to US-based banking clients. The role requires 3+ years of experience in handling end-user troubleshooting and ticket-based work, with a strong foundation in Active Directory and ServiceNow.

The working environment is hybrid, requiring presence in Cebu at least twice a week. Benefits include a flexible work environment, competitive salary, and professional development opportunities.