Production ML Ops & Reliability Engineer

CloudFactory

📍 Medellín, Valle de Aburrá, Antioquia, Colombia

Full-time Other-General Posted February 19, 2026

Job Description

A leading technology company is seeking an MLOps Support Engineer in Medellín, Colombia. This role demands strong troubleshooting skills and experience in operations or platform support, focusing on maintaining AI/ML systems. Responsibilities include providing Tier 1/Tier 2 support, monitoring data pipelines, and collaborating with engineering teams. Candidates should be familiar with cloud-hosted systems and possess strong SQL and scripting skills. This position may require rotational on-call work and will cover US-based customer hours. #J-18808-Ljbffr