Production Support - Software Development

NTT

📍 Guadalajara, Jalisco, Mexico

Full-time Computer Occupations Posted March 01, 2026

Job Description

JOB DESCRIPTION

Req ID: 357899 

We are currently seeking a Production Support - Software Development to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

1. L2 Production Support Engineer:

Job Description Mandatory Skills:

· 3+ years of relevant experience in application Maintenance and Support with L2 role

· Strong in Unix

· Strong in writing SQL queries.

· AWS knowledge and minimum hands on is preferable

· Knowledge on any other scripting/Coding languages – preferably Java

Details:

· Actively provide support for resolution of L2 issues with detailed analysis.

· Also help with code fixes and rigorous testing where required

· Good knowledge of Unix, SQL and scripting languages

· Work on supporting Product servers and clients on cutting-edge platforms.

· Contribute to our continuous improvement and continuous delivery Continually focus on enhancing the performance of the applications...