Professional Services Engineer - Spanish Speaker
N
NetApp
📍 Cork, Ireland, Ireland
Job Description
**Job Summary**
As a Professional Services Engineer within our global 24x7 Storage Operations team, you'll play a pivotal role in supporting Platform and Managed Services customers worldwide. You'll work alongside talented professionals, providing Level 3 support that includes incident response, service requests, problem management, infrastructure improvements, and ONTAP upgrades. This position offers a hybrid work environment with opportunities for professional growth and skill development across cutting-edge technologies.
**Job Responsibilities**
• Deliver Level 3 technical support for NetApp storage environments, resolving complex incidents and service requests with high visibility and customer impact
• Deploy, administer, and troubleshoot NetApp storage systems (ONTAP and 7-Mode), including performance optimization and firmware/OS upgrades
• Manage and maintain storage protocols, SAN fabric switches...
As a Professional Services Engineer within our global 24x7 Storage Operations team, you'll play a pivotal role in supporting Platform and Managed Services customers worldwide. You'll work alongside talented professionals, providing Level 3 support that includes incident response, service requests, problem management, infrastructure improvements, and ONTAP upgrades. This position offers a hybrid work environment with opportunities for professional growth and skill development across cutting-edge technologies.
**Job Responsibilities**
• Deliver Level 3 technical support for NetApp storage environments, resolving complex incidents and service requests with high visibility and customer impact
• Deploy, administer, and troubleshoot NetApp storage systems (ONTAP and 7-Mode), including performance optimization and firmware/OS upgrades
• Manage and maintain storage protocols, SAN fabric switches...