Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a [Program Administrator] located in [Shanghai WGQ].
What a typical day looks like:
Manage customer needs, maintain records of all customer requirements, coordinate with internal project teams to ensure specific implementation, and achieve customer satisfaction. Manage financial metrics for projects under assigned customers to maintain healthy levels, promptly improve and enhance financial performance, etc. Customer requirement entry, production coordination, logistics and shipping tracking. Product delivery performance management, handling customer complaints and return processing matters.Monitor and supervise the project execution process, promptly address issues during project operations to ensure smooth progress; Coordinate cross-departmen...