Program Manager, Commercial Card Implementation

Scotiabank

📍 Toronto, Ontario, Canada

Full-time Operations Specialties Managers Posted March 02, 2026

Job Description

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In this role you will:
  • Lead end‑to‑end implementation of Commercial Card and Payables Automation programs to meet spend and financial targets

  • Assess client needs and recommend the most effective implementation approach.

  • Build strong client relationships to support clear communication and issue resolution.

  • Deliver effective client training on policies, processes, reporting, best practices, and provide ongoing support to maintain high satisfaction

  • Collaborate with internal teams and third‑party providers to ensure smooth delivery

  • Manage third‑party provider deliverables throughout implementation and post‑launch to ensure alignment with project goals

  • Identify, escalate, and support resolution of product or process issues, ensuring client feedback is addressed

  • Follow departmental procedures and maintain accurate, complete, and compliant documentation

  • Imp...