Program Manager (Interview Delivery) (Mexico)

Karat

📍 Mexico City, Mexico City, Mexico

Full-time Operations Specialties Managers Posted March 01, 2026

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Job Description

What you will do
As a Program Manager for the Interview Delivery team at Karat, you will play a critical role in driving efficiency, scalability, and operational excellence across Karat’s services. You’ll support cross-functional initiatives, track and report on key operational metrics, and help design systems that improve the quality and consistency of our delivery.
Identify strategic operational solutions and drive execution by coordinating cross-functional initiatives that improve metrics like the interviewer acquisition funnel, scheduling efficiency, and interview quality.

Partner with teams across Interview Delivery, Client Success, Product, and Engineering to design and implement efficient key operational workflows.

Define and evolve KPIs and dashboards to monitor performance, highlight emerging trends, and enable proactive data-driven improvements across operations .

Identify process bottlenecks and recommend scalable improve...
                

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Job Details

Location

Mexico City, Mexico City, Mexico

Job Type

Full-time