Job Description
Job Summary:
Responsible for managing an existing customer base and ensuring optimal customer satisfaction. This will be done by building a strong team that provides timely order processing, continuous communications, and proactive issue resolution. Highly motivated, innovative who savors challenges and love to tackle tough problems.
Job Responsibilities:
- Manage program team execution of orders, contracts, backlog, and facilitate problem resolution across organizations.
- Analyze potential solutions and provide information required to make appropriate decisions that ensure on time delivery and total customer satisfaction.
- Coordinate activities with operations, production, accounting, issuing, and shipping to provide a high level of customer care.
- Monitor and grow established business relationships.
- Organize efforts professionally to meet day-to-day customer requests and follow up on commitments.
- Assist Program ...