Program Manager, Shared Services

Overview

The Program Manager, Shared Services provides leadership and direction across small, specialized teams delivering services in financial services, accounting, engineering, and IT support for clients in Australia and the US.

This role focuses on developing high-performing, engaged teams and building strong, trust-based relationships with clients that lead to sustained service excellence, organic growth, and client advocacy.

The successful candidate will combine a genuine passion for people leadership with operational insight, ensuring that our teams deliver consistent, high-quality results aligned with client expectations.

Key Responsibilities

• Inspire, mentor, and develop team members to achieve outstanding service delivery and realize their professional potential.
• Lead by example, fostering a culture of accountability, continuous learning, and collaboration.
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