Job Description
Technical Project Manager (Customer Implementation)
Summary
As our Technical Project Manager, you are the conductor of the implementation orchestra. Your goal is to own the end-to-end delivery of technical solutions, blending rigorous project discipline with top-tier customer service. You’ll ensure that every new customer’s first experience with us is seamless, professional, and sets the stage for a long-term partnership.
You’ll act as the central hub between Sales, Product, Engineering, and Operations, turning complex requirements into actionable roadmaps while keeping everyone—from developers to C-suite clients—in the loop.
Responsibilities
1. End-to-End Delivery
Drive Results: Lead multiple projects from kickoff to go-live using the best-fit methodology (Agile, Waterfall, or Hybrid).
The Roadmap: Define the what, when, and how. You’ll own the scope, milestones, and succes...