Job Description
We are actively hiring to join our growing team. This is a full-time, onsite position suited for high school graduates, SHS or ALS completers, college undergraduates, fresh graduates, and career shifters. Successful candidates will handle customer inquiries and support requests in a courteous and efficient manner.
Key Responsibilities:
- Respond to customer inquiries through assigned channels (voice or non-voice)
- Provide accurate and timely information on products, services, or account concerns
- Handle complaints or issues while maintaining professionalism
- Document each interaction in the system accurately
- Comply with company protocols and service standards
- Collaborate with internal teams to resolve escalated concerns
- Meet daily and monthly performance targets
Qualifications:
- At least 18 years old
- High School Graduate (Old Curriculum), SHS Graduate, ALS Graduate, College Undergra...