Job Description
Summary
Drive continuous improvement through the development and implementation of Quality processes, systems, tools and techniques. Provide exceptional support to customers, team members, and shareholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Leadership And Management Responsibilities
Recruitment and Retention
- Recruit, interview and hire Quality Engineers, OBA (out of box audit) personnel and Quality Analyst resources.
- Communicate criteria to recruiters for Quality Engineers, OBA (out of box audit) personnel and Quality Analyst candidates.
- Coach Quality Engineering staff in the interviewing/hiring process.
- Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development
- Identify individual and team strengths and development needs on an ongoing basis.
- Create and/or validate training cu...