Job Description
Position: QAD ERP Analyst
Location: Markham, ON
Reporting to the Global ERP Operations Manager, the QAD Support Analyst will provide technical support and guidance for our ERP QAD system.
Key Responsibilities:
- Provide day-to-day support for the QAD ERP system, responding to user inquiries, troubleshooting issues, and resolving technical problems in a timely manner.
- Assist users in navigating and utilizing QAD ERP functionality effectively.
- Monitor and maintain the QAD ERP system, ensuring its optimal performance.
- Support QAD system upgrades, patches, and updates.
- Collaborate with IT teams to implement system improvements and ensure the security and stability of the ERP system.
- Diagnose, troubleshoot, and resolve ERP application issues related to functionality, performance, or integration.
- Work with internal teams and vendors...