Quality Analyst - Mandarin - Penang

Teleperformance

📍 Bayan Lepas, Penang, Malaysia

Full-time Business Operations Specialists Posted February 23, 2026

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Job Description

Overview
Job Summary
If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!

 Qualifications 
Main Requirements:
Experience in supporting fintech
Experience in preparing and presenting written project status reports and executive briefings
Phenomenal communication, presentation, and public speaking skills
Organizational and time management abilities
Critical thinking, analytical, and decision-making ability
Language proficiency in English and Mandarin is mandatory
 Responsibilities 
Key Responsibilities:
Conduct root cause and other data analysis
Conduct QA evaluations per client requirements and provides QA progress reports to team lead
Act as escalation point of contact for proce...
                

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Job Details

Location

Bayan Lepas, Penang, Malaysia

Job Type

Full-time