Quality Analyst
GlowTouch Technologies
📍 Quezon City, Metro Manila, Philippines
Job Description
Join to apply for the Quality Analyst role at GlowTouch Technologies
2 weeks ago Be among the first 25 applicants
Join to apply for the Quality Analyst role at GlowTouch Technologies
Unify CX is looking for an extraordinary Quality Analyst to join our motivated and ambitious team.
Role: Quality Analyst
Work Location/Setup: Philippines | On-Site
Shift Schedule: 5-day work week | Shifting Schedule | Graveyard
Benefits: Day 1 HMO | Day 1 Life Insurance
What Will You Do?
As the Quality Analyst, you will monitor, score, and deliver coaching points for inbound, customer care, billing, sales, and technical support interactions. They will serve as a subject matter expert for the technical support process, provide actionable feedbac...