Quality Assurance Manager

HCLTech

📍 India, India, India

Full-time Operations Specialties Managers Posted March 01, 2026

Job Description

Immediate Hiring-Quality Deputy Manager-Order to Cash (O2C)


Sub Process: Quality

Role: QA DM

Minimum Experience: 7-8+ Years


Please share CV in [email protected]. I will only entertain Immediate JOiners.


Skills Description:



- Define and implement quality assurance frameworks, audit plans, Process controls across the O2C cycle.


- Supervise and guide the O2C quality team to ensure effective monitoring of transactions across billing, collections, dispute management and account set up


- Manage a team of quality analysts and oversee their development and performance.


- Ensure compliance with company policies, SOX and regulatory requirements across the O2C process.


- Develop and maintain SOPs, quality checklists, and evaluation standards aligne...